Items where Author is "Melly, Eva Sukmawati"

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Melly, Eva Sukmawati (2023) ANALISIS PENERAPAN SERVICE EXCELLENCE DAN SERVICE RECOVERY DALAM MENINGKATKAN KEPUASAN NASABAH DI BAITUL MAAL WA TAMWIL (Studi Kasus BMT Bina Insan Sejahtera Kecamatan Kroya Kabupaten Cilacap). Skripsi thesis, UIN Prof. K.H. Saifuddin Zuhri.

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